How Our Legal Policy Works for Your Account
When you open an account on semut55, you enter into a direct agreement with us. That agreement covers how your account is created and verified, how funds move in and out via DANA, OVO, or GoPay, and how we store the details attached to those transactions.
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We do not share wallet data — the account numbers and transaction references tied to your DANA or OVO transfers — with third parties outside our payment processing chain. Your GoPay or DANA transaction history with us is retained only for as long as it is
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needed to resolve any account or payment queries you raise. If you believe a transaction has been processed incorrectly, you can raise it through our support channel with the reference number shown in your wallet app. Our terms apply to all account activity, including deposits, withdrawal
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requests, and any promotional credits applied to your balance. We update these terms when our operating conditions change; the version shown on this page is current. Continued use of your account after an update constitutes acceptance of the revised terms. If you do not agree, you
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should stop using the account and contact us to request closure. Access to our platform depends on local law and is only available where eligible.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.